Spa Etiquette

Your first visit to the spa must be an unforgettable experience, where dreams become reality. To help you enjoy this experience here is some advice, recommendations and information about the course of your visit.

Appointments
Please arrive 15 minutes prior to your first appointment to fill out a health form.
If you have a gift certificate, please present it at the reception upon your arrival.

Cancellation
This time is reserved especially for you. If you need to cancel, change or modify an appointment, please notify us;

  • 24 hours in advance.
  • 48 hours in advance for packages and for a series of treatments.
  • 72 hours for group bookings.

For packages, a series of treatments or the Hammam Experience.
You will be assigned a locker (with key) in our spacious locker room where you can leave your personal effects in all tranquility. You will be provided with a bathrobe and slippers. Our showers, towels and hair dryers are available to you after your treatments.

Access to the Hammam experience:
Swimsuit and sandals are mandatory. No food or drink is permitted in this room, except the plastic water bottles. We provide the towels.

Cell Phones
Your comfort is our highest priority: we care about the tranquility of the spa, therefore we would ask you to speak quietly and turn off your cell phone.

Infants and Children
Minors must be accompanied by a parent or have written permission of a responsible adult.
To preserve the calm and serene atmosphere of the Spa, infants and young children are not permitted.

Allergies
If you have food allergies or a health problem, please let us know.

514-626-8201

3900, St-John's blvd

Dollard-des-Ormeaux, QC H9G 1X1

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Hours

Monday: 9h00 to 6h00

Tuesday and Wednesday: 9h00 to 8h00

Thursday and Friday: 9h00 to 9h00

Saturday: 8h00 to 5h00

Sunday: 9h00 to 5h00